Privacy Policy
HAWKEN COMPONENTS
Privacy Policy
Last update: August 18, 2026
I. INTRODUCTION
This Privacy Policy (“Policy”) covers any personal information Hawken Components, LLC (“Hawken”, “our”, “we”, or “us”) obtains when you, our customer (“you” or “User”) interact with or otherwise provide information through our website (“Website”). Hawken is committed to providing excellent service to you, including respecting your privacy rights and protecting your data. We understand that when you visit or use our Website you may have questions about whether and how our Website collects and uses your information. We collect and use your personal information as described in this Policy.
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR PERSONAL INFORMATION. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OUR WEBSITES AND SERVICES.
II. INFORMATION WE COLLECT
Website Information Collection
We may collect information through your use of our Website. You have the option of contacting us through our Website to subscribe to deals & product updates, purchase products, apply for business pricing, or contacting us. Under these options we may collect your name, product order information, payment information, your email address, business account details, and message from you provided in free form text.
Information Collected Automatically
Web Browser Cookies
We collect information about how you use our Website by setting and accessing cookies on your browser. A cookie is a small piece of information sent by our Website that is saved on your storage drive by your computer’s browser. The cookie holds information our Website may need to personalize or enhance your experience and to gather statistical data, such as which pages are visited, the Internet provider’s domain name and the addresses of the sites visited immediately before coming to and immediately after leaving our Website. The information in the cookie lets Hawken trace “clickstream” activity (i.e., the paths taken by visitors to our Website as they move from page to page) to enable us to better serve our customers by revealing which portions of our Website are the most popular. We may link the anonymous visitor ID from your cookie to a user ID in our database to help us analyze web traffic and statistics. From time to time, other companies may help us with data research and analysis, but they will be prohibited from using that data for any other purpose. You may disable cookies on your browser. Please review your browser’s instructions for doing so. Note that certain features of the Website may not be available if you delete or reject cookies.
You can manage how we use cookies on your browser by clicking the “Manage preferences” link on the banner at the bottom of our home page. Clicking on the “Manage preferences” link will take you to a popup where you can manage your cookie preferences. There are four categories of cookies: “Required”, “Personalization”, “Marketing”, and “Analytics.” Using the checkbox, you can choose which cookies to allow, except for the “Required” cookies that are necessary for the operation of the Website and cannot be unchecked. “Personalization” cookies store details about your actions to personalize your next visit to our Website. “Marketing” cookies are used by Hawken and our partners, including Shopify, to optimize marketing communications and show you ads when you visit other websites. Removing “Marketing” cookies will not remove ads from the other websites, you will just receive ads that are not tailored to your browser. “Analytics” cookies help us understand how you interact with our Website. We use this data to identify areas of the Website to improve.
In addition to using our cookie manager, you can also adjust your cookies through your browser settings. You can learn more about cookies at the following link: All About Cookies | Online Privacy and Digital Security. Please note that removing cookies may affect how the Websites and Services work.
Pixel Tags
We may use pixel tags (also called web beacons or clear gifs) on our Website. They can help us analyze what our customers like to do on our Website and the effectiveness of our features and advertising. They can also help us customize your browsing experience. We may use information collected through pixel tags or tracked links in combination with your personal information. We may also combine personal information you provide to Hawken with other personal information (such as purchase history and demographic information). If we work with other companies to help us track, collect and analyze this information, they will be prohibited from using this information for any other purpose.
The Website, including our service providers, may also use other technologies such as JavaScript. We may use local storage (HTML5). We may also permit third parties to use cookies, web beacons, JavaScript, and eTags on our Website.
Information From Third Parties
We may obtain information about you from a third-party website or application where we post content or invite your feedback or participation. We may obtain information from social media and blogs and other public sources.
III. PURPOSE FOR COLLECTING PERSONAL INFORMATION
Your personal information is collected for specified purposes and not processed further in ways incompatible with those purposes. Collected personal information is relevant to and not excessive for the purposes for which they are collected and used. We may collect your personal information for the following purposes:
- As stated in the “Information Collected Automatically"
- To improve customer service
- To process purchases
- To process payments for purchases
- To administer a contest, promotion, survey, or other site feature
- To send periodic emails that may contain updates to your order, company news, product updates, or service information, etc.
- To process your application for business pricing
IV. PERSONAL INFORMATION SOLD OR SHARED
We do not sell your personal information. We may share your information with third parties with your consent. We do share personal information with our service providers as necessary to process your personal information.
V. DATA SECURITY
We apply commercially reasonable and appropriate administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of your personal information. Such safeguards protect against unauthorized access, alteration, disclosure, unlawful processing and accidental loss, destruction, or damage of your personal information. Although these safeguards reduce the risk of adverse effects to the confidentiality, integrity, and availability of your personal information, they cannot ensure or guarantee against the possibility of a security incident.
VI. DATA RETENTION
Your personal information is retained for as long as reasonably necessary and proportionate to achieve:
(1) The purposes for which your personal information was collected and processed.
(2) Another disclosed purpose that is compatible with the context in which your personal information was collected.
VII. CHILDREN’S PRIVACY AND AGE-RELATED INFORMATION COLLECTION POLICIES
We do not knowingly collect or allow the collection of personal information with our Websites or Services from an individual under the age of 13. If we have actual knowledge that we have collected personal information from an individual under the age of 13, we will delete that personal information. If you believe that we have collected information from an individual under the age of 13, please contact us at info@hawkencomponents.com.
VIII. DATA SUBPROCESSORS
We may contract with third-party service providers as data subprocessors to collect or process your personal information under our instruction. Service providers can perform many processing activities.
IX. CALIFORNIA SHINE THE LIGHT LAW AND DO NOT TRACK
If you are a California resident and have an established business relationship with us, you may request that we not disclose your personal information to third parties for the third parties’ own direct marketing purpose (as defined in California Civil Code section 1798.83).
Note that we do not currently respond to web browser “do not track” signals. Although a protocol for the “do not track” signal was adopted, the standard for how to respond to the signal was not adopted.
X. INTERNATIONAL ACCESS TO OUR SERVICES
We accept inquiries from international users. For users who reside in the European Economic Area, we follow the EU General Data Protection Regulation. For users who reside in the United Kingdom, we follow the UK General Data Protection Regulation.
XI. LINKS TO NON-HAWKEN WEBSITES
Our Website may contain links to third-party websites, services, or resources that are not covered under this Policy or our Terms of Use. Upon visiting or using those third-party websites, services, or resources, we recommend that you review their privacy policy, terms and conditions, and terms of use before providing your personal information.
XII. TRANSFER OF CORPORATE ASSETS
If Hawken is acquired by or merged with a third-party entity, Hawken reserves the right to transfer or assign the personal information you provided to us as part of such merger, acquisition, sale, or other change of control to the new entity. In the event of bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditor’s rights generally, we may not be able to control how your personal information is processed.
XIII. CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to update this Policy to accurately disclose changes as necessitated by applicable laws and other events. If those changes are material in nature, we will notify you by a notice placed on our Website and/or by electronic mail.
XIV. CONTACT US
To ask questions or comment about this Policy and our privacy practices, contact us via email at info@hawkencomponents.com.
